Website Audit

A well-designed website is only step one. What shapes how it performs is harder to see: whether search engines and AI assistants can reach and understand it, whether it holds up on a phone, and whether it gives someone enough to act on. The audit checks eight areas against the live site and reports what it finds, in plain language, ranked by impact.

Get your audit, $299

What this is

A clear picture of where your website stands, in language you can act on.

We look at your site three ways: the way a search engine reads it, the way an AI assistant summarizes it, and the way a person deciding whether to reach out actually experiences it. Those three views disagree more often than practice owners expect, and the gaps between them are usually where the problem sits.

The findings arrive ranked by impact, with the reasoning behind each one. What we can commit to is the report itself: eight areas checked, delivered within 72 hours. What happens in search afterward depends on the work that follows, and no rankings are promised here.

What we look at

Eight areas, checked against how your practice is found.

Search visibility for every page
We check how your site is crawled and indexed, whether important pages are accidentally hidden, and whether duplicate or competing versions of a page exist. A page that search engines cannot read properly will not appear, however good the content on it is.
Google Business Profile and local visibility
For a local practice, the details that describe you have to agree across your Google Business Profile in Google Search and Google Maps, Apple Maps, and the directories prospective clients actually land on. We check every source we can reach and flag where your name, address, hours, or specialties disagree, because those conflicts quietly hold you back in local results.
How your site performs on a phone
Most people looking for a therapist are on mobile. We measure real load and responsiveness on mobile specifically, because a site that feels quick on a laptop can take several seconds to become usable on a phone. That gap is invisible from the inside, so the report gives you the measured numbers and the thresholds they are held against.
What Google knows about your practice
Behind your visible content sits structured information telling search engines who you are, where you practice, what you specialize in, and how to contact you. We check that this information exists, is accurate, and is complete enough to support how your practice appears in results.
AI search visibility for your practice
When someone asks ChatGPT, Perplexity, or Google's AI answers for a therapist with your specialty in your area, being cited depends on two things: whether these tools can read your site at all, and whether it is structured so they can quote it accurately. Many practice sites are built in a way that hides them. We check both, and where we can, whether you are surfacing today.
Keywords and pages that compete with each other
Practices accumulate pages that overlap. When two target the same question, search engines pick between them and often pick the weaker one. Meanwhile the links between your own pages tell search engines what matters, and service pages often get far less of that support than a privacy policy. We map both, and name the pages that are competing.
Website messaging and conversion
We review your pages from the perspective of the people you want to reach: someone comparing three practices, a group practice owner evaluating a vendor, a person deciding whether you are a fit. We look at whether your credentials, approach, and evidence of results are visible at the moment a visitor decides.
How your site handles privacy and data
We review your security configuration, analytics setup, and any third-party tools running on your site, along with what each one collects. Mental health websites carry a higher standard here, and this is an area where issues tend to go unnoticed until they matter.

What you receive

A glimpse of the report itself.

Every audit becomes a written report, organized the way you would actually read it.

The scorecard

A single score, and every reason behind it.

The report opens with one health score and the categories that shaped it, so you can see where your site stands before reading a word of detail. Nothing hides behind the number. Each category traces back to specific things we found and named.

Ranked, not listed

Ordered by what it is costing you.

Findings arrive ranked by impact, with the most consequential work first, so the report reads as a prioritized plan rather than a flat list to triage yourself. The ranking is the part we commit to: what to weigh first, and why it sits above the rest.

Getting found locally

Whether the map, not just the search bar, can find you.

For a local practice, the details that describe you have to agree across Google, Apple Maps, and the directories prospective clients land on. We check every source we can reach and flag where your name, address, or hours disagree, because those conflicts quietly hold you back in local results.

The invisible layer

Your code, read the way search engines read it.

Behind every page sits structured data telling search engines who you are and what you do. We check it against your live site and point to the exact field that is missing, wrong, or contradicting itself, so whoever fixes it knows where to look.

Measured on mobile

How fast the site really is, on a phone.

We measure real load and responsiveness on mobile, the way most people reach a therapist, and hold each number against the thresholds Google actually uses. A site that feels quick on a laptop can tell a very different story on a phone.

Privacy and data

What your site collects, and whether it says so.

Mental health sites are held to a higher standard here. We review your security setup, the third-party scripts running in the background, and what your forms collect, then flag anything that could put a visitor's trust, or your practice, at risk.

How it works

Three steps, and nothing to install.

  1. You send us your website

    The audit runs on the live site, so the URL is all we need to begin, Google Business Profile included. No logins, no tracking code, nothing to install.

  2. We run the checks

    We test the site the way a search engine crawls it, the way an AI assistant summarizes it, and the way someone on a phone experiences it. The findings arrive within 72 hours.

  3. You get the report

    The report covers what we found, the criteria we checked it against, and what needs to change. Where a meta title runs long, for instance, it gives the character range to aim for rather than the rewritten title. That holds across every finding: direction rather than finished copy.

Why Koppla

What makes the Koppla approach different?

Plenty of agencies say they specialize in therapists. Fewer take the time to learn how your practice actually runs before touching your marketing. We start there, with your caseload, your specialties, and where you want the practice to go, whether you run it solo or lead a growing group.

The technical build is ours from end to end. Every site, page, and integration is handled by our in-house engineering team in the US, and none of it is outsourced. That team came from building enterprise software, so the same standard holds whether you are one clinician or a practice with dozens of providers.

  • Therapist-first strategy

    Built around your caseload, specialties, and goals.

  • In-house US team

    Handled by our own engineers, never outsourced.

  • Enterprise engineering

    From engineers who built large-scale software.

  • Ready for any size

    One clinician or a large group, the same standard.

The Audit Process

A clear view of what AI search can understand about your practice.

We assess the signals that help answer engines connect your practice, people, services, and locations to the questions prospective clients ask.

koppla-agent@ai-audit-sys:~

Illustrative audit sequence. AI answers and citations vary by platform, query, and over time.

Who it is for

Practices at different stages get different value from it.

Solo and newer practices
Useful when you have a website you paid for but no clear sense of whether it is working, and no way to tell which of several possible problems to spend money on first.
Established group practices
Useful when you have clinician pages, location pages, and service pages that have accumulated over time, and you suspect some of them are competing with each other.
Behavioral health organizations
Useful when the site is large enough that no single person has full visibility into it, and where privacy configuration and program-level structure carry real consequences.

FAQ

Website audit questions, answered.

A clear report is useful. Knowing what it will look for before you buy it is useful too.

Know what to fix first.

Most practices know something is not working, but not which part. The audit names the parts, ranked, so the order to work through them is already decided before anyone starts.

$299One-time, nothing recurring

Practices on a monthly engagement with Koppla receive the audit as part of that work. This page is for the one-time version.

  • All eight areas checked against your live site and listings
  • Findings ranked by impact, with the most consequential work first
  • What each one is measured against, and what needs to change
  • Delivered within 72 hours, with no obligation to continue

Where should we send the findings?

Optional
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